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Frequently Asked Questions

Frequently Asked Questions
I loved a frame but didn't like the little ornaments that were on it. Can I pick my own?
No problem. Any of the ornaments can be placed on any of the frames. Just send me an e-mail at deborah@whisperingwillow.com and let me know what you would like.
How long does it take to get a picture frame?
All frames are custom made per order and take up to 2 weeks to arrive depending on how busy I am.
How are the picture frames packaged for shipment?
The frames are wrapped in bubble wrap and reinforced with cardboard before shipping. All frames are shipped fully insured.
How much does it cost for shipping?

The first picture frame costs $10.50 for shipping. Each additional frame is an extra $3.00.
What kind of payment do you take?
We accept Visa, MasterCard, PayPal, money orders and personal checks. Mail any payments to Whispering Willow, 57 Maple St., Easthampton, MA 01027. Personal checks have a 10 day waiting period before merchandise is shipped.